OTGRND • Southside Virginia

Practical AI for Local Businesses

Win more leads, reply faster, and cover after-hours without hiring. We integrate AI where it pays for itself—web chat, quotes, phone receptionist, email co-pilot, and camera alerts.

What it does

Website Lead Assistant + Smart Quote

Answers common questions, gathers project details, and hands off into your Build & Quote flow with a tidy summary.

After-Hours Phone Receptionist

Local number answers calls, captures name/need, books time windows, and escalates urgent issues via SMS.

Inbox Co-pilot

Auto-labels inquiries and drafts replies for FAQs (hours, service area, price ranges) so you can send polished responses fast.

Private Knowledge Q&A

Upload your PDFs and policies. Get answers with citations—customer-facing or staff-only.

Camera Intelligence

On-prem detection for people/vehicles and schedules (after-hours only). Alerts with snapshots—no cloud video required.

Reviews & Social Helper

On-brand replies to Google reviews, plus a weekly post draft (one photo + short caption) for Facebook.

How it works

1) Discover

Quick consult to pick 1–2 high-ROI modules and define success (fewer missed calls, faster quotes, etc.).

2) Pilot

Deploy a small pilot (web assistant or after-hours voice). We tune language, routing, and guardrails with you.

3) Expand

Add Inbox Co-pilot, Private KB, or Camera Intelligence once the quick win is paying for itself.

Simple packages

Start small and expand. Usage fees (phone minutes / model tokens) are pass-through at cost.

Starter: Web + Lead AI

$199 setup$79/mo

  • Website assistant (FAQ + services)
  • Lead collection + Build & Quote summary
  • Email/SMS handoff

Ops Co-pilot

$699 setup$249/mo

  • Inbox labeling + draft replies
  • Private Knowledge Q&A (3 seats)
  • Review reply helper

Voice Receptionist

$899 setup$149/mo + usage

  • Local number, call flow, transcripts
  • Emergency SMS escalation
  • Calendar booking windows

Vision Add-on

from $1,200 setup$39/mo per cam

  • On-prem detection (no cloud video)
  • Schedules & zones, snapshots
  • Node-RED alert routing

Field Service Kit

$299 setup$59/mo

  • SMS “on the way” + checklists
  • Photo-to-report pipeline
  • Quote → invoice automations

Notes: usage includes phone minutes and AI model tokens; cancel anytime. On-prem options available for sensitive data.

Tech that fits your shop

Lightweight integrations that play nicely with your current tools. Web chat and forms plug into Grav. Voice uses your local number. Private Knowledge and camera intelligence can run on-prem for extra privacy.

Web

Grav forms + JS widget, ties into your Build & Quote.

Voice

Local number, call flows, transcripts, SMS escalation.

Private KB

Your PDFs/Docs with citations; staff or public.

On-prem

Pi 5 / mini-PC for RAG/vision. Cloud optional.

FAQ

What data is stored?

Leads, messages, and call summaries. You choose retention (30–90 days by default). No camera footage is stored unless you ask for it.

Can this run locally?

Yes. Private Knowledge and camera detection can run on a Raspberry Pi 5 or mini-PC on-prem. Voice/web assistants can stay cloud for convenience.

Will it sound like a robot?

We tune the script to your tone and add hand-off to a human on request. Calls announce recording and respect opt-out.

Can I cancel?

Anytime. You keep your numbers, data exports, and on-prem components.

How fast is setup?

Most sites go live in 1–2 weeks for Web + Lead AI. Voice and Inbox typically the week after.

What about compliance?

We document data flows, enable access logs, and restrict who sees transcripts. Sensitive shops can opt for on-prem only.

Ready to try it?

Start with a quick discovery call. We’ll pick a single high-ROI module and stand up a pilot.

Book a free consult See pricing

Try the Lead Assistant

Answer a few quick questions and get a ballpark estimate. No email required to preview.